Preemptive governance of online public opinion risks in public hospitals

Yuhong Chen, Ting Yu · 2026

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Description

Yuhong Chen and Ting Yu review how public hospitals in China can stop online storms before they start. Small disputes can spread fast on short video apps and social feeds. That spread can hurt trust in a hospital and disrupt its daily work. The authors argue that waiting to react after a storm starts no longer works well.

The review looks at past studies on early warning and early action in hospital settings. It tests a known crisis model that covers steps before, during, and after a crisis. The model fits some parts of online risk but misses new app based spread. The authors map gaps in the field and suggest paths for better early control.

Catalog record

CREATORYuhong Chen, Ting Yu
YEAR2026
COLLECTIONPAPERS
FORMATTXT
FILE SIZE12 KB
VERSION1.0
LICENSECC BY 4.0
RIGHTSCC BY
SOURCEEurope PMC

Source: https://europepmc.org/articles/PMC13659509

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