Patient-reported experiences and patient-reported experience measures in primary care, home care, and community settings. A scoping review
Ilaria Marcomini, Nicoletta Troiano, Mattia Bozzetti, Debora Rosa, Giulia Villa, Andrea Poliani, Duilio Fiorenzo Manara · 2026
Read Patient-reported experiences and patient-reported experience measures in primary care, home care, and community settings. A scoping review by Ilaria Marcomini, Nicoletta Troiano, Mattia Bozzetti, Debora Rosa, Giulia Villa, Andrea Poliani, Duilio Fiorenzo Manara (2026) in the Tower of Babel, a free online library of public-domain works preserved in clean, searchable text. No sign-up. The full text is served as a plain-text file at a predictable URL, where text is present: https://antarctic-labs.com/tower-of-babel/PMC13646105.txt.
Description
Ilaria Marcomini and six colleagues map how patient experience questionnaires are used outside hospitals across primary care and home and community services. Such questionnaires, called PREMs, ask patients how care felt rather than what it achieved. Their review searched five databases through July 2025 under standard scoping methods. A total of 168 studies qualified, mostly from wealthy countries.
Most studies used validated questionnaires, though many built their own, and a minority mixed both. Communication, access, relationships with staff, and continuity of care were the domains checked most often. Fairness-related topics appeared less, and children, older adults, and poorer countries were underrepresented. The authors say these tools hold real promise for person-centered improvement, provided measures become more standard and more sensitive to context and equity.
Catalog record
| CREATOR | Ilaria Marcomini, Nicoletta Troiano, Mattia Bozzetti, Debora Rosa, Giulia Villa, Andrea Poliani, Duilio Fiorenzo Manara |
|---|---|
| YEAR | 2026 |
| COLLECTION | PAPERS |
| FORMAT | TXT |
| FILE SIZE | 29 KB |
| LICENSE | https://creativecommons.org/licenses/by/4.0 |
| RIGHTS | CC BY |
| SOURCE | Europe PMC |