Determinants of Behavioral Intention to Use Digital Healthcare Services: A Cross‐Sectional PLS‐SEM Study on the Shukhee App in Bangladesh
Shanjida Chowdhury, Farhana Ferdousi, Tahsin Farzana Jisun · 2026
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Description
Shanjida Chowdhury, Farhana Ferdousi, and Tahsin Farzana Jisun study why people in Bangladesh intend to use a health app in this 2026 paper. The app, Shukhee, delivers digital health services, but drivers of its adoption were unmeasured. The team surveyed four hundred seventeen users or recent users of such services.
Two classic adoption models framed the questions, with e-health literacy as a middle factor. Trust, social influence, and expected performance all predicted intention to use the app. So did support conditions, expected ease, and literacy itself. Literacy carried the effects of trust, social influence, and performance into intention. It did not carry ease or usefulness effects, a split the authors discuss.
Catalog record
| CREATOR | Shanjida Chowdhury, Farhana Ferdousi, Tahsin Farzana Jisun |
|---|---|
| YEAR | 2026 |
| COLLECTION | PAPERS |
| FORMAT | TXT |
| FILE SIZE | 52 KB |
| VERSION | 1.0 |
| LICENSE | CC BY 4.0 |
| RIGHTS | CC BY |
| SOURCE | Europe PMC |