User requirements for an emotion-intelligent autonomous care robot in long-term care
Marije Harmsen, Esmee Adam, Ellen Ricke, Hanneke J. A. Smaling · 2026
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Description
Marije Harmsen and three colleagues collect user needs for an emotion-aware robot meant for long-term care. Their 2026 study runs thirteen focus groups and twenty interviews with care receivers, family caregivers, and staff, in two rounds. The group held people with dementia and people with learning disabilities.
Needs grouped into basics such as sturdiness and ease of use, wished-for jobs like company and backing for independence, and look-and-feel wishes favoring personal tweaks and simple controls. The robot was greeted as a source of structure and company for residents. Worries held on about losing warm human contact and about trust when the machine acts alone. Take-up that works, people said, needs honest talk, focused training, and a phased rollout. The authors frame a core tension between support that boosts self-rule and the human warmth care is meant to carry.
Catalog record
| CREATOR | Marije Harmsen, Esmee Adam, Ellen Ricke, Hanneke J. A. Smaling |
|---|---|
| YEAR | 2026 |
| COLLECTION | PAPERS |
| FORMAT | TXT |
| FILE SIZE | 66773 |
| LICENSE | https://creativecommons.org/licenses/by/4.0 |
| RIGHTS | CC BY |
| SOURCE | Europe PMC |