Evaluating search-enabled large language model interfaces for mpox public health consultation: a guideline-based comparative study

Qiqi Zheng, Ru Chen, Mingming Cai, Yanyan Chen, Xiuli Lin, Tingting Wang · 2026

Read Evaluating search-enabled large language model interfaces for mpox public health consultation: a guideline-based comparative study by Qiqi Zheng, Ru Chen, Mingming Cai, Yanyan Chen, Xiuli Lin, Tingting Wang (2026) in the Tower of Babel, a free online library of public-domain works preserved in clean, searchable text. No sign-up. The full text is served as a plain-text file at a predictable URL, where text is present: https://antarctic-labs.com/tower-of-babel/pmc-13553459.txt.

Description

Qiqi Zheng and co-authors put six search-enabled chatbots through a public health exam on mpox. Fifty-two consultation questions, drawn from what the public actually asks, went once to each interface. Five trained raters scored the three hundred twelve first answers against guideline-based references for safety, accuracy, empathy, quality, and readability.

Unsafe answers were uncommon but appeared in every interface, with safe rates between about eighty-seven and ninety-two percent. Beyond safety, the interfaces differed significantly on nearly everything, and which one won depended on the measure. The authors argue that guideline-based testing, source transparency, plainer reading levels, and stronger safety guardrails are prerequisites before the public leans on these tools for outbreak advice.

Catalog record

CREATORQiqi Zheng, Ru Chen, Mingming Cai, Yanyan Chen, Xiuli Lin, Tingting Wang
YEAR2026
COLLECTIONPAPERS
FORMATTXT
FILE SIZE53 KB
VERSION1.0
LICENSECC BY 4.0
RIGHTSCC BY
SOURCEEurope PMC

Source: https://europepmc.org/articles/PMC13553459

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