Assessing the use of the input of care users in long-term care homes during 2020–2023 in the Netherlands: an exploratory study
Flora Palimetaki, Roel Schouteten · 2026
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Description
Palimetaki and Schouteten published a 2026 study of whether Dutch care home inspections actually use residents' voices. Inspectorates promise to weigh care users' experiences, yet struggle to deliver. The authors examined 273 public inspection reports on long-term care homes from 2020 to 2023, counting how often residents or family caregivers were cited as information sources.
Positive citations from care users rose significantly on three of sixteen assessment items, all within the theme of person-centered care. Other themes barely moved. The authors conclude resident input is growing where it is most personal, but remains thin across quality assessment overall. They see ample room to fold lived experience into inspection judgments. The study offers inspectorates a mirror on their own promise-keeping.
Catalog record
| CREATOR | Flora Palimetaki, Roel Schouteten |
|---|---|
| YEAR | 2026 |
| COLLECTION | PAPERS |
| FORMAT | TXT |
| FILE SIZE | 35 KB |
| VERSION | 1.0 |
| LICENSE | CC BY 4.0 |
| RIGHTS | CC BY |
| SOURCE | Europe PMC |