Building Trust in a Newly Established Physician–Patient Relationship: A Scoping Review
Barbora Mechúrová, Šárka Pomichálková, Janka Šefranková, Martin Loučka · 2026
Read Building Trust in a Newly Established Physician–Patient Relationship: A Scoping Review by Barbora Mechúrová, Šárka Pomichálková, Janka Šefranková, Martin Loučka (2026) in the Tower of Babel, a free online library of public-domain works preserved in clean, searchable text. No sign-up. The full text is served as a plain-text file at a predictable URL, where text is present: https://antarctic-labs.com/tower-of-babel/PMC13407324.txt.
Description
Barbora Mechúrová and co-authors review what builds trust when a patient meets a doctor for the first time. While trust in long-term relationships is well studied, the very first encounter is not. Their 2026 scoping review searches PubMed for studies where trust was measured around that first visit.
From 2,825 initial records, ten studies passed full screening for thematic analysis. Trust was shaped in three phases. Before the visit, reputation, care coordination, and past good experiences helped. During the consultation, warmth, visible technical skill, information sharing, participation, listening, and empathy built trust. Afterward, symptom relief reinforced it, and apologising for errors proved crucial. Barriers included little chance to ask questions, time pressure, unmet expectations, and stigmatising language. The authors conclude trust formation starts before the door opens.
Catalog record
| CREATOR | Barbora Mechúrová, Šárka Pomichálková, Janka Šefranková, Martin Loučka |
|---|---|
| YEAR | 2026 |
| COLLECTION | PAPERS |
| FORMAT | TXT |
| FILE SIZE | 55 KB |
| LICENSE | https://creativecommons.org/licenses/by/4.0 |
| RIGHTS | CC BY |
| SOURCE | Europe PMC |