Soft skills between professional ideals and organizational constraints: healthcare professionals’ perspectives
Lior Naamati-Schneider · 2026
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Description
Lior Naamati-Schneider wrote a 2026 study of soft skills in health care work. Care quality rests on more than clinical skill. Empathy, clear talk, teamwork, and calm choices under stress all matter. Yet soft skills are often framed as ideals, apart from daily limits. The study asks how staff define and use these skills at work.
The work rests on thirty-seven deep online interviews held in 2023 and 2024. Health workers spoke about time pressure, staffing, and rules that shape their conduct. Their accounts treat soft skills as context-bound practice, not fixed traits. The findings may help managers support these skills in real settings. Training alone, the study hints, will not suffice.
Catalog record
| CREATOR | Lior Naamati-Schneider |
|---|---|
| YEAR | 2026 |
| COLLECTION | PAPERS |
| FORMAT | TXT |
| FILE SIZE | 82 KB |
| VERSION | 1.0 |
| LICENSE | CC BY 4.0 |
| RIGHTS | CC BY |
| SOURCE | Europe PMC |