Patient-Reported Experiences With Viewing and Understanding Test Results in Patient Portals: Cross-Sectional Survey Analysis
Chelsea Richwine, Bryan Steitz, Jordan Everson, Stefano Brini · 2026
Read Patient-Reported Experiences With Viewing and Understanding Test Results in Patient Portals: Cross-Sectional Survey Analysis by Chelsea Richwine, Bryan Steitz, Jordan Everson, Stefano Brini (2026) in the Tower of Babel, a free online library of public-domain works preserved in clean, searchable text. No sign-up. The full text is served as a plain-text file at a predictable URL, where text is present: https://antarctic-labs.com/tower-of-babel/PMC13263015.txt.
Description
Chelsea Richwine and colleagues survey how patients experience test results released through online portals in a 2026 journal article. United States rules now push fast electronic release, often before a clinician can explain results. Using a 2024 national health survey, they studied 6,045 adults who received results by portal, asking who viewed them early and who understood them.
In 2024, 70 percent of patients viewed results in their portal, and 58 percent did so before hearing from their clinician. Only 28 percent were offered a choice in how results would be shared. Two-thirds said they understood the results they saw early. Encouragement from clinicians, more schooling, and stronger digital skills all tracked with higher viewing and understanding.
Catalog record
| CREATOR | Chelsea Richwine, Bryan Steitz, Jordan Everson, Stefano Brini |
|---|---|
| YEAR | 2026 |
| COLLECTION | PAPERS |
| FORMAT | TXT |
| FILE SIZE | 44049 |
| LICENSE | https://creativecommons.org/licenses/by/4.0 |
| RIGHTS | CC BY |
| SOURCE | Europe PMC |