Evaluation of Needs for Chronic Disease Management Services in Patients with Inflammatory Bowel Disease Based on the Kano Model: A Cross‑Sectional Study

Ziyou Feng, Chengfeng Xu, Chun Li, Chenfan Yang, Jinguang Qu, Xiaoxuan Li, Genning Mai, Hang Li, Peixin Hu · 2026

Read Evaluation of Needs for Chronic Disease Management Services in Patients with Inflammatory Bowel Disease Based on the Kano Model: A Cross‑Sectional Study by Ziyou Feng, Chengfeng Xu, Chun Li, Chenfan Yang, Jinguang Qu, Xiaoxuan Li, Genning Mai, Hang Li, Peixin Hu (2026) in the Tower of Babel, a free online library of public-domain works preserved in clean, searchable text. No sign-up. The full text is served as a plain-text file at a predictable URL, where text is present: https://antarctic-labs.com/tower-of-babel/pmc-13242750.txt.

Description

Ziyou Feng and co-authors present a 2026 survey of service needs among people with inflammatory bowel disease in China. Long-term management of these relapsing gut conditions demands many support services. A Kano model questionnaire sorts each service by how strongly its presence or absence drives satisfaction.

Two hundred forty patients rated dozens of possible services. Most items fell into categories where better delivery steadily raises satisfaction, or where a feature delights patients beyond expectations. Hands-on training in medication use ranked among the strongest advantages to offer. Access to a designated nurse liaison landed in the priority improvement zone. The authors propose the map as a practical guide for sequencing service upgrades and spending.

Catalog record

CREATORZiyou Feng, Chengfeng Xu, Chun Li, Chenfan Yang, Jinguang Qu, Xiaoxuan Li, Genning Mai, Hang Li, Peixin Hu
YEAR2026
COLLECTIONPAPERS
FORMATTXT
FILE SIZE46 KB
VERSION1.0
LICENSECC BY 4.0
RIGHTSCC BY
SOURCEEurope PMC

Source: https://europepmc.org/articles/PMC13242750

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