Impact of artificial intelligence integrations on empathy in healthcare interactions between patients and practitioners: protocol for a systematic review and thematic synthesis of qualitative studies
Louisa Conradi, Jeremy Howick, Amber Bennett-Weston · 2026
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Description
Louisa Conradi, Jeremy Howick, and Amber Bennett-Weston set out a 2026 protocol for a systematic review about empathy when artificial intelligence enters health care. Kind, understanding care is linked with happier patients, less anxiety and pain, and lower burnout among staff, so any change to that relationship matters.
The planned review will collect qualitative studies that record how patients and practitioners experience empathy during AI-supported encounters. Searches will cover major medical and psychology databases plus grey literature, with two reviewers screening records independently. Findings will be combined through thematic synthesis, a method that groups interview themes across studies. Only anonymised data from earlier work will be used.
Catalog record
| CREATOR | Louisa Conradi, Jeremy Howick, Amber Bennett-Weston |
|---|---|
| YEAR | 2026 |
| COLLECTION | PAPERS |
| FORMAT | TXT |
| FILE SIZE | 18 KB |
| VERSION | 1.0 |
| LICENSE | CC BY 4.0 |
| RIGHTS | CC BY |
| SOURCE | Europe PMC |