Exploring AI scribes in Norwegian general practice: a qualitative individual interview study

Damoun Nassehi, Øystein Hetlevik, Jørgen Breivold · 2026

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Description

Damoun Nassehi, Øystein Hetlevik, and Jørgen Breivold interviewed ten Norwegian general practitioners in 2026 about working with AI scribes, software that drafts consultation notes from recorded conversations. Every doctor had used a scribe regularly for at least three months, and all were self-selected early adopters. Interviews were condensed systematically to draw out shared experience.

The doctors reported clear time savings and lower stress, with better structure and more attention left for patients. Some missed their personal writing style, found the language overly standardized, and caught occasional transcription errors and invented details that demanded careful checking. Privacy and regulation worried them, yet their stance was one of critical trust. The authors call the scribe a major innovation that must stay under vigilant human control.

Catalog record

CREATORDamoun Nassehi, Øystein Hetlevik, Jørgen Breivold
YEAR2026
COLLECTIONPAPERS
FORMATTXT
FILE SIZE43 KB
VERSION1.0
LICENSECC BY 4.0
RIGHTSCC BY
SOURCEEurope PMC

Source: https://europepmc.org/articles/PMC13237796

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