Patient safety measures for virtual consultations in primary care: a systematic review
Tetiana Lunova, Katherine-Helen Hurndall, Ulrik Bak Kirk, Bryony Dean Franklin, Ara Darzi, Ana Luisa Neves · 2025
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Description
Tetiana Lunova and co-authors review, in a paper whose head dates it to 2026, how to judge safety in video and phone visits with family doctors. Remote visits have spread fast, but the yardsticks for their safety were built for in-person care. The review searched for measures made for, or used in, virtual primary care.
The team screened studies from 2014 to 2024 that compared remote with face-to-face visits. Forty-seven studies covering more than two million patients qualified. Safety was judged in two ways: factors that shape how safe a remote visit is, and hard outcomes such as harm events and health results. Shaping factors split into doctor, patient, and system groups. The authors offer this map so clinics can pick fair measures before judging remote care.
Catalog record
| CREATOR | Tetiana Lunova, Katherine-Helen Hurndall, Ulrik Bak Kirk, Bryony Dean Franklin, Ara Darzi, Ana Luisa Neves |
|---|---|
| YEAR | 2025 |
| COLLECTION | PAPERS |
| FORMAT | TXT |
| FILE SIZE | 32 KB |
| VERSION | 1.0 |
| LICENSE | CC BY 4.0 |
| RIGHTS | CC BY |
| SOURCE | Europe PMC |