Complaints filed with the Veterinary Disciplinary Board in Sweden – a thematic analysis
Ida Svanberg, Agneta Egenvall, Karolina Brunius Enlund · 2026
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Description
Ida Svanberg and co-authors examine complaints filed with the Veterinary Disciplinary Board in Sweden in a 2026 study. The board handles reports about vets and other animal health staff. The team read 500 cases from 2021 to 2023 to learn why owners complain and how cases end.
Most cases, 87 percent, led to no sanction, and about one fifth were fully dismissed. Where action was taken, mild rebukes were most common, and only one licence was taken away. Reading the cases closely showed three broad themes: care errors, conduct and ethics, and poor contact with owners. Many complaints turned on trust and clear talk, not only on skill. The authors urge strong communication to prevent conflict.
Catalog record
| CREATOR | Ida Svanberg, Agneta Egenvall, Karolina Brunius Enlund |
|---|---|
| YEAR | 2026 |
| COLLECTION | PAPERS |
| FORMAT | TXT |
| FILE SIZE | 34 KB |
| VERSION | 1.0 |
| LICENSE | CC BY 4.0 |
| RIGHTS | CC BY |
| SOURCE | Europe PMC |