Efficacy, User Engagement, and Acceptability of Cognitive Behavioral Therapy–Oriented Psychological Chatbots for Adults With Depressive and/or Anxiety Symptoms: Systematic Review and Meta-Analysis of Randomized Controlled Trials
Bingyan Gong, Nisha Yao, Hangxin Xie, Chuncheng Huang, Tomoko Kishimoto, Howard Berenbaum, Wenting Mu, Stefano Brini · 2026
Read Efficacy, User Engagement, and Acceptability of Cognitive Behavioral Therapy–Oriented Psychological Chatbots for Adults With Depressive and/or Anxiety Symptoms: Systematic Review and Meta-Analysis of Randomized Controlled Trials by Bingyan Gong, Nisha Yao, Hangxin Xie, Chuncheng Huang, Tomoko Kishimoto, Howard Berenbaum, Wenting Mu, Stefano Brini (2026) in the Tower of Babel, a free online library of public-domain works preserved in clean, searchable text. No sign-up. The full text is served as a plain-text file at a predictable URL, where text is present: https://antarctic-labs.com/tower-of-babel/pmc-13154727.txt.
Description
Bingyan Gong and co-authors pool trials of chatbots that give a form of talk therapy for low mood and worry. Their review from 2026 covers a therapy type that works well but is hard to reach due to cost, time, and few therapists. Chatbots may widen access, yet their full record had not been joined.
The team searched nine databases for trials up to February 2026. Trials had to compare a therapy based chatbot with a control group in adults with mood or worry signs. Bias was checked with a standard tool for each trial. Pooled sums weigh how well the bots cut signs, how much users stay with them, and how well users take to them.
Catalog record
| CREATOR | Bingyan Gong, Nisha Yao, Hangxin Xie, Chuncheng Huang, Tomoko Kishimoto, Howard Berenbaum, Wenting Mu, Stefano Brini |
|---|---|
| YEAR | 2026 |
| COLLECTION | PAPERS |
| FORMAT | TXT |
| FILE SIZE | 67 KB |
| VERSION | 1.0 |
| LICENSE | CC BY 4.0 |
| RIGHTS | CC BY |
| SOURCE | Europe PMC |