Digital emergency routing: analysis of feasibility, utilization, and equity implications

Osnat Bashkin, Tamar Shalom, Ilan Yehoshua, Limor Adler · 2026

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Description

Osnat Bashkin and co-authors study a phone app that routes urgent care away from hospital halls in a 2026 paper. One Israeli health service built the app so patients can ask for fast care in the community instead. The team read near ninety-five thousand requests from 2020 to 2023.

Just over half the requests won approval for a fast clinic slot. Use grew more than threefold across the four years. Older patients and those with long-term ills won approval more often, and the kind of emergency swayed the odds a lot. Gaps by place, group, and means showed up too. Approved requests led to less care use in the next week.

Catalog record

CREATOROsnat Bashkin, Tamar Shalom, Ilan Yehoshua, Limor Adler
YEAR2026
COLLECTIONPAPERS
FORMATTXT
FILE SIZE38 KB
VERSION1.0
LICENSECC BY 4.0
RIGHTSCC BY
SOURCEEurope PMC

Source: https://europepmc.org/articles/PMC13151258

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