Competition or Complementarity Among Telemedicine Tools in Ambulatory Care Practice: Cross-Sectional Analysis
Xiang Oliver Liu, Avijit Sengupta, Arriel Benis, Moez Hamedani, Shreyaskumar Patel · 2025
Read Competition or Complementarity Among Telemedicine Tools in Ambulatory Care Practice: Cross-Sectional Analysis by Xiang Oliver Liu, Avijit Sengupta, Arriel Benis, Moez Hamedani, Shreyaskumar Patel (2025) in the Tower of Babel, a free online library of public-domain works preserved in clean, searchable text. No sign-up. The full text is served as a plain-text file at a predictable URL, where text is present: https://antarctic-labs.com/tower-of-babel/pmc-12775760.txt.
Description
Xiang Liu and Avijit Sengupta lead a team study asking whether video, audio, and text telemedicine tools help or cannibalize each other in everyday practice. Their study appeared in two thousand twenty-five. Remote care surged during the pandemic years. As clinics drift back in person, which tools deserve to stay is a design question.
They analyzed a national survey of nearly two thousand office-based physicians. Satisfaction, quality judgments, and the share of visits done remotely were the outcomes. Regression models sorted how each tool's use related to those outcomes. Findings trace where tools reinforce each other and where they substitute. Such patterns guide platforms deciding which channels to bundle. They also inform clinics setting remote care policy. The authors stress that tool interplay, not single tools, decides value.
Catalog record
| CREATOR | Xiang Oliver Liu, Avijit Sengupta, Arriel Benis, Moez Hamedani, Shreyaskumar Patel |
|---|---|
| YEAR | 2025 |
| COLLECTION | PAPERS |
| FORMAT | TXT |
| FILE SIZE | 74 KB |
| VERSION | 1.0 |
| LICENSE | CC BY 4.0 |
| RIGHTS | CC BY |
| SOURCE | Europe PMC |