The ethics of using virtual assistants to help people in vulnerable positions access care
Steven R Kraaijeveld, Hanneke van Heijster, Nadine Bol, Kirsten E Bevelander · 2025
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Description
Four authors led by Steven Kraaijeveld weigh the ethics of voice bots that help frail people ask for care. Such people can face long waits and hard forms when they need help at home. A kind bot that bends to each user need was built in their joint project. Group talks with care users and carers fed the worth read of the bot.
Five big ethics knots are drawn from those talks for the field. Gain splits top the list: some users gain far less than kin users from the same bot. Design with the target groups in the room cut but did not wipe that gap. Care chiefs are urged to watch who the bot leaves back.
Catalog record
| CREATOR | Steven R Kraaijeveld, Hanneke van Heijster, Nadine Bol, Kirsten E Bevelander |
|---|---|
| YEAR | 2025 |
| COLLECTION | PAPERS |
| FORMAT | TXT |
| FILE SIZE | 32 KB |
| VERSION | 1.0 |
| LICENSE | CC BY 4.0 |
| RIGHTS | CC BY |
| SOURCE | Europe PMC |