Perspective on patient and non-academic partner engagement for the responsible integration of large language models in health chatbots
Nikhil Jaiswal, Yuanchao Ma, Bertrand Lebouché, Dan Poenaru, Marie-Pascale Pomey, Sofiane Achiche, David Lessard, Kim Engler, Zully Montiel, Hector Acevedo, Rodrigo Rosa Gameiro, Leo Anthony Celi, Esli Osmanlliu · 2025
Read Perspective on patient and non-academic partner engagement for the responsible integration of large language models in health chatbots by Nikhil Jaiswal, Yuanchao Ma, Bertrand Lebouché, Dan Poenaru, Marie-Pascale Pomey, Sofiane Achiche, David Lessard, Kim Engler, Zully Montiel, Hector Acevedo, Rodrigo Rosa Gameiro, Leo Anthony Celi, Esli Osmanlliu (2025) in the Tower of Babel, a free online library of public-domain works preserved in clean, searchable text. No sign-up. The full text is served as a plain-text file at a predictable URL, where text is present: https://antarctic-labs.com/tower-of-babel/pmc-12720432.txt.
Description
Nikhil Jaiswal and a large team of co-authors offer a perspective in 2025 on engaging patients in building health chatbots powered by large language models. As chatbots enter high-stakes clinical use, tools must be accurate, accountable, and patient-centered. Their view grows from co-building a chatbot for people living with HIV.
They organize engagement by software life cycle stages. Patient partners help set use cases, privacy expectations, and acceptable trade-offs. Development uses vetted sources and human feedback committees that include patients. Testing adds patient-reported measures of trust and safety. Governance boards and fair compensation are recommended throughout.
Catalog record
| CREATOR | Nikhil Jaiswal, Yuanchao Ma, Bertrand Lebouché, Dan Poenaru, Marie-Pascale Pomey, Sofiane Achiche, David Lessard, Kim Engler, Zully Montiel, Hector Acevedo, Rodrigo Rosa Gameiro, Leo Anthony Celi, Esli Osmanlliu |
|---|---|
| YEAR | 2025 |
| COLLECTION | PAPERS |
| FORMAT | TXT |
| FILE SIZE | 29 KB |
| VERSION | 1.0 |
| LICENSE | CC BY 4.0 |
| RIGHTS | CC BY |
| SOURCE | Europe PMC |