Testing 3 Modalities (Voice Assistant, Chatbot, and Mobile App) to Assist Older African American and Black Adults in Seeking Information on Alzheimer Disease and Related Dementias: Wizard of Oz Usability Study
Cristina Bosco, Fereshtehossadat Shojaei, Alec Andrew Theisz, John Osorio Torres, Bianca Cureton, Anna K Himes, Nenette M Jessup, Priscilla A Barnes, Yvonne Lu, Hugh C Hendrie, Carl V Hill, Patrick C Shih, Amaryllis Mavragani, Qiuyuan Qin, You Cheng · 2024
Read Testing 3 Modalities (Voice Assistant, Chatbot, and Mobile App) to Assist Older African American and Black Adults in Seeking Information on Alzheimer Disease and Related Dementias: Wizard of Oz Usability Study by Cristina Bosco, Fereshtehossadat Shojaei, Alec Andrew Theisz, John Osorio Torres, Bianca Cureton, Anna K Himes, Nenette M Jessup, Priscilla A Barnes, Yvonne Lu, Hugh C Hendrie, Carl V Hill, Patrick C Shih, Amaryllis Mavragani, Qiuyuan Qin, You Cheng (2024) in the Tower of Babel, a free online library of public-domain works preserved in clean, searchable text. No sign-up. The full text is served as a plain-text file at a predictable URL, where text is present: https://antarctic-labs.com/tower-of-babel/pmc-11667134.txt.
Description
Cristina Bosco and a large team compare three tech tools for dementia information. Their usability study from twenty twenty-four serves older Black adults in the United States. This group faces double the dementia risk of others. It also shows the lowest dementia health literacy nationally.
Voice assistants, chatbots, and a mobile app were tested separately. Fifteen older adults tried each tool in a simulated setup. A hidden human operator powered the tools during testing. The method is called Wizard of Oz usability testing. Each tool showed different strengths for finding health information. The study centres the needs of the highest-risk group. Designers learn which format suits which information task best.
Catalog record
| CREATOR | Cristina Bosco, Fereshtehossadat Shojaei, Alec Andrew Theisz, John Osorio Torres, Bianca Cureton, Anna K Himes, Nenette M Jessup, Priscilla A Barnes, Yvonne Lu, Hugh C Hendrie, Carl V Hill, Patrick C Shih, Amaryllis Mavragani, Qiuyuan Qin, You Cheng |
|---|---|
| YEAR | 2024 |
| COLLECTION | PAPERS |
| FORMAT | TXT |
| FILE SIZE | 67 KB |
| VERSION | 1.0 |
| LICENSE | CC BY 4.0 |
| RIGHTS | CC BY |
| SOURCE | Europe PMC |