Electronic Communication Between Children’s Caregivers and Health Care Teams: Scoping Review on Parental Caregiver’s Perceptions and Experience
Mary Jo Gamper, Rebecca Singer Cohen, Maryam Esperanza Razaz, Elaina Parrillo, Clifton P Thornton, Aleksandra Wec, Kathryn McDonald, Kelly T Gleason · 2024
Read Electronic Communication Between Children’s Caregivers and Health Care Teams: Scoping Review on Parental Caregiver’s Perceptions and Experience by Mary Jo Gamper, Rebecca Singer Cohen, Maryam Esperanza Razaz, Elaina Parrillo, Clifton P Thornton, Aleksandra Wec, Kathryn McDonald, Kelly T Gleason (2024) in the Tower of Babel, a free online library of public-domain works preserved in clean, searchable text. No sign-up. The full text is served as a plain-text file at a predictable URL, where text is present: https://antarctic-labs.com/tower-of-babel/pmc-11661689.txt.
Description
Parents of sick children increasingly message their care teams through portals, texts, and email instead of waiting for visits. How that feels from the parent's side is scattered across many small studies. Mary Jo Gamper and seven co-authors gather the literature in a scoping review. They search four databases for work from 2013 to 2023 on caregivers' experiences of electronic communication with pediatric teams.
Of 903 papers found, 23 qualified. Portals dominated, with secure messaging and ordinary email also common. In 19 studies, parents reported positive experiences and wanted more electronic contact. The authors note a gap: almost nobody has studied how to raise the quality of these exchanges, not just their quantity. The review appears in 2024.
Catalog record
| CREATOR | Mary Jo Gamper, Rebecca Singer Cohen, Maryam Esperanza Razaz, Elaina Parrillo, Clifton P Thornton, Aleksandra Wec, Kathryn McDonald, Kelly T Gleason |
|---|---|
| YEAR | 2024 |
| COLLECTION | PAPERS |
| FORMAT | TXT |
| FILE SIZE | 30 KB |
| VERSION | 1.0 |
| LICENSE | CC BY 4.0 |
| RIGHTS | CC BY |
| SOURCE | Europe PMC |