Lessons from a crisis: occupational stress in healthcare workers in an acute paediatric teaching hospital in Ireland
Shay Ward, Gráinne Donohue, Johanna Murray, Fiona McNicholas · 2024
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Description
Shay Ward and co-authors published this workforce study in 2024. When the COVID-19 crisis faded, staff at a children's teaching hospital in Ireland faced recovery with depleted reserves. The authors wanted to learn what workers had lived through, to shape a fair leadership response. They analyzed open-ended survey answers from 133 clinical and non-clinical staff. Most respondents worked in direct patient care.
Staff described frustration, uncertainty, anxiety, and stress during the crisis. They blamed inconsistent communication, thin support, and staff shortages at the organizational level. Those shortages left the remaining workers exposed to exhaustion as the emergency receded. Three themes organized the findings: support, communication, and trust. The authors argue that hospitals must invest more in mental health services. They also urge leaders to rebuild psychological safety through flexible, creative teamwork with staff, before the next crisis arrives.
Catalog record
| CREATOR | Shay Ward, Gráinne Donohue, Johanna Murray, Fiona McNicholas |
|---|---|
| YEAR | 2024 |
| COLLECTION | PAPERS |
| FORMAT | TXT |
| FILE SIZE | 32 KB |
| VERSION | 1.0 |
| LICENSE | CC BY 4.0 |
| RIGHTS | CC BY |
| SOURCE | Europe PMC |