The RISE (Resilience in Stressful Events) Peer Support Program: Creating a Virtuous Cycle of Healthcare Leadership Support for Staff Resilience and Well-Being
Cheryl A Connors, Matt Norvell, Albert W Wu · 2024
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Description
Healthcare workers face a burnout crisis that feeds on itself: exhausted staff leave, morale drops, and those who remain burn out faster. Cheryl Connors, Matt Norvell, and Albert Wu describe RISE, a peer support program at Johns Hopkins that sends trained peers to staff after stressful events, day or night. The focus here is the role leaders play in making such a program work.
RISE began in 2011 and has since spread to more than 140 healthcare organizations. Leaders share the burden of emotional support, gain skills for their own work, and model openness by joining program design and use. The authors argue this creates a virtuous cycle: supported leaders support staff, and staff resilience strengthens the whole organization.
Catalog record
| CREATOR | Cheryl A Connors, Matt Norvell, Albert W Wu |
|---|---|
| YEAR | 2024 |
| COLLECTION | PAPERS |
| FORMAT | TXT |
| FILE SIZE | 21 KB |
| VERSION | 1.0 |
| LICENSE | CC BY 4.0 |
| RIGHTS | CC BY |
| SOURCE | Europe PMC |