Too much to process? Exploring the relationships between communication and information overload and videoconference fatigue
Benjamin J. Li, Heng Zhang, Christian Montag, Shairyzah Ahmad Hisham, Shairyzah Ahmad Hisham, Shairyzah Ahmad Hisham, Shairyzah Ahmad Hisham · 2024
Read Too much to process? Exploring the relationships between communication and information overload and videoconference fatigue by Benjamin J. Li, Heng Zhang, Christian Montag, Shairyzah Ahmad Hisham, Shairyzah Ahmad Hisham, Shairyzah Ahmad Hisham, Shairyzah Ahmad Hisham (2024) in the Tower of Babel, a free online library of public-domain works preserved in clean, searchable text. No sign-up. The full text is served as a plain-text file at a predictable URL, where text is present: https://antarctic-labs.com/tower-of-babel/pmc-11616880.txt.
Description
Li, Zhang, Montag, and Hisham link communication overload to information overload and videoconference fatigue, in a study from twenty twenty-four. Videoconferencing surged with remote work and study, bringing fatigue as a side effect. A limited capacity model of message processing frames the investigation. Two studies test the model in education and work contexts.
Study one surveys four hundred eighty-nine students in educational settings. Study two covers professionals in Singapore and Germany with large samples. More frequent meetings consistently predict higher communication overload. Perceived overload in turn predicts information overload and fatigue. Findings hold across students and professionals and across countries. Design and norms should curb verbal overload in meetings.
Catalog record
| CREATOR | Benjamin J. Li, Heng Zhang, Christian Montag, Shairyzah Ahmad Hisham, Shairyzah Ahmad Hisham, Shairyzah Ahmad Hisham, Shairyzah Ahmad Hisham |
|---|---|
| YEAR | 2024 |
| COLLECTION | PAPERS |
| FORMAT | TXT |
| FILE SIZE | 98 KB |
| VERSION | 1.0 |
| LICENSE | CC BY 4.0 |
| RIGHTS | CC BY |
| SOURCE | Europe PMC |