The Symphony of Consumer Partnering and Clinical Governance: An Organizational Review Using the RE‐AIM Framework

Jodie Nixon, Emily Steel, Warren Stubbs, Amber Williamson, Javed Khan, Phillip Carswell, Anne Coccetti · 2024

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Description

Jodie Nixon and co-authors review how one Australian health service moved patient partnership from the margins into its clinical governance core. Partnering with consumers is now required in many health systems, but few accounts explain how to build the machinery. Using the RE-AIM evaluation framework, the team reconstructed three years of the change: first a focus group built the timeline, then interviews examined the systems created.

Five enablers stood out: visible executive backing, leaders who championed local uptake, a network spanning the organisation, paying consumer partners for their time, and a central induction program. Five barriers matched them: chairing skills, uneven directorate sizes, feedback data that needs interpreting, staff churn that breaks relationships, and shaky funding. The authors offer the account as a practical map for services wanting partnership to become ordinary business.

Catalog record

CREATORJodie Nixon, Emily Steel, Warren Stubbs, Amber Williamson, Javed Khan, Phillip Carswell, Anne Coccetti
YEAR2024
COLLECTIONPAPERS
FORMATTXT
FILE SIZE79 KB
VERSION1.0
LICENSECC BY 4.0
RIGHTSCC BY
SOURCEEurope PMC

Source: https://europepmc.org/articles/PMC11561301

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