WHERE IS THE DIGITAL DIVIDE? INTRA-GENERATIONAL DIVIDE ON APP USAGE IN POST-PANDEMIC HONG KONG

Bobo Hi-po Lau, Eric Ngai Yin Shum, Fan Yin-Fong Lui, Gigi Lam, Alex Pak-Ki Kwok, Chung-Kin Tsang · 2023

Read WHERE IS THE DIGITAL DIVIDE? INTRA-GENERATIONAL DIVIDE ON APP USAGE IN POST-PANDEMIC HONG KONG by Bobo Hi-po Lau, Eric Ngai Yin Shum, Fan Yin-Fong Lui, Gigi Lam, Alex Pak-Ki Kwok, Chung-Kin Tsang (2023) in the Tower of Babel, a free online library of public-domain works preserved in clean, searchable text. No sign-up. The full text is served as a plain-text file at a predictable URL, where text is present: https://antarctic-labs.com/tower-of-babel/pmc-10739273.txt.

Description

Bobo Hi-po Lau and five co-authors map a digital divide inside Hong Kong's older generation. After thirteen months of compulsory smartphone-based contact tracing during COVID, the team studied app habits among middle-aged and older adults in mid-2023. A focus group of 145 people aged fifty-five and up and a survey of 750 users aged forty-five and up agreed.

Messaging apps like WhatsApp and WeChat were nearly universal for everyday communication. The split opened around money: mobile banking, online shopping, and small transactions divided users sharply. People who trusted the security of their devices, networks, and banks, and those with higher socioeconomic status, adopted more. A data-driven split found two classes, a broad-using majority of about sixty-four percent and a narrower group, differing in age, status, device ownership, skill, and optimism about technology. The authors point to where support should aim.

Catalog record

CREATORBobo Hi-po Lau, Eric Ngai Yin Shum, Fan Yin-Fong Lui, Gigi Lam, Alex Pak-Ki Kwok, Chung-Kin Tsang
YEAR2023
COLLECTIONPAPERS
FORMATTXT
FILE SIZE2 KB
VERSION1.0
LICENSECC BY 4.0
RIGHTSCC BY
SOURCEEurope PMC

Source: https://europepmc.org/articles/PMC10739273

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