PROMISES AND CHALLENGES OF IMPLEMENTING TELEHEALTH IN LTC FACILITIES: LESSONS FROM A MULTISITE PILOT PROJECT

Mengzhao Yan, Yujun Zhu, Kathleen Wilber · 2023

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Description

Yan, Zhu, and Wilber published in twenty twenty-three an evaluation of telehealth in five California long-term care facilities. The pilot ran during the Covid pandemic, from twenty twenty-one to twenty twenty-two. The team documented visits, held learning sessions, and interviewed staff and residents. Telehealth treated a wide range of conditions in the facilities. It prevented nearly a fifth of transfers to emergency departments. Residents reported high comfort with remote visits.

Practitioners felt telehealth could improve how care is delivered. Barriers included doubts about visit quality and high upfront costs. Time pressure, clashing platforms, and payment uncertainty also hindered use. Pandemic staffing shortages made adoption harder still. The authors propose six strategies for future rollouts. Training, champions, and staff buy-in feature among their recommendations.

Catalog record

CREATORMengzhao Yan, Yujun Zhu, Kathleen Wilber
YEAR2023
COLLECTIONPAPERS
FORMATTXT
FILE SIZE2 KB
VERSION1.0
LICENSECC BY 4.0
RIGHTSCC BY
SOURCEEurope PMC

Source: https://europepmc.org/articles/PMC10736241

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