CONTACT: AN ONLINE COACHING TOOL TO EMPOWER CARE PARTNERS TO FACILITATE CONVERSATIONS IN NURSING HOMES
Gail Towsley, Alexandra Terrill, Gregory Bayles · 2023
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Description
Gail Towsley and co-authors build an online coach that helps families speak up in nursing homes, in a 2023 paper. After the pandemic strained staffing, relatives of residents with dementia became essential advocates, yet many dread the hard conversations about what their loved one wants and needs. The tool, CONTACT, walks a care partner through preparing for such talks.
Its four parts teach how nursing homes work, guide the partner to set a clear goal, draft an action plan, and reflect afterward. Eight care partners tried it and rated its acceptability, fit, and feasibility in surveys and a focus group. Ratings came back favorable, with users asking for refinements rather than rejecting the concept. Coached families could shift nursing home care from something done to residents toward something decided with them.
Catalog record
| CREATOR | Gail Towsley, Alexandra Terrill, Gregory Bayles |
|---|---|
| YEAR | 2023 |
| COLLECTION | PAPERS |
| FORMAT | TXT |
| FILE SIZE | 2 KB |
| VERSION | 1.0 |
| LICENSE | CC BY 4.0 |
| RIGHTS | CC BY |
| SOURCE | Europe PMC |